Quality Improvement, Cost Reduction, Increased Productivity

How Lean Process Improvement can benefit every business.

Quality improvement, better customer care, faster delivery, reduced costs, waste reduction, faster delivery - Lean transformation of any business can provide rapid and major benefits. Contrary to what many people expect, you don't have to be a large manufacturing process to benefit, Lean process improvements can increase the profitability of small professional service companies, retailers or charities. However, it helps if you have the support of a company like Simpler which has experience of providing Lean into some of the world's biggest and most efficient organisations. Who we work with.

A typical Lean project will look at 4 key business fundamentals:

Quality: The quality of the output, which could be a product or service
Delivery: How quickly things are achieved I the business
People: Is the human resource, both in management and staff, being used effectively (within their capabilities but also to the extent of their skills)
Costs: What is the approach to cost and how can this be reduced. Much of this cost is typically "hidden" in the above areas.

See Glyn Finney explain this process on video.  The fundamentals of Lean

An important part of this process is the identification and elimination of waste, usually classified as the 8 wastes of Lean.  This process includes the identification of hidden waste, which is typically around 90% of all waste in an organisation or process.  See Glyn Finney explain the 8 wastes of Lean.

What does this mean in practical terms for smaller businesses?

  • An online retailer might want to improve the speed and quality of product delivery, whilst keeping costs down.
  • A doctor's surgery might be looking to improve patient care and reduce waiting times.
  • A public sector organisation in the current climate might need to reduce costs but maintain the extent and quality of the service.
  • A marketing company or property company can improve the speed and efficiency of it's project management, reducing errors and increasing speed of project delivery.
  • A manufacturer typically wants to improve product development speed, reduce costs of manufacture, quality improvement and reduced defects in products.

Does it work?

The term Lean Transformation is accurate, because the benefits of Lean can be remarkable and genuinely transform businesses who adopt it. We usually measure the return on investment through the ratio of the investment cost of Lean against the measurable, cost or income benefits which result. We expect that there will be a ratio of at least 5:1 but typically 15:1. This means that you gain or save £15 for every £1 spent.

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Quality Improvement| Process Improvement| Lean